News
Sindelfingen, February 4, 2025
SPH Implements Cutting-Edge AI Technology at Shoeby
As a strategic partner of Rezolve AI, SPH is driving the implementation of cutting-edge AI technology to take Shoeby’s online shopping experience to a whole new level—smarter, more personalized, and more interactive than ever before. The Dutch fashion retailer, with over 210 stores, is leveraging Rezolve AI’s BRAiN Commerce technology to optimize its digital shopping experience.
As an experienced partner in digital transformation, SPH ensures that AI is not just a theoretical discussion but is implemented with concrete solutions. SPH supports Shoeby in integrating Conversational Commerce, enabling personalized product recommendations and significantly reducing cart abandonment rates. With its long-standing expertise in the fashion and retail industry, SPH ensures that AI solutions are not abstract concepts but real, measurable advantages for retailers. Rezolve AI is one of the key technologies deployed, complementing the commerce solution with specific functionalities.
AI-Powered Solutions as a Competitive Advantage for Shoeby
Shoeby relies on SPH AG’s IT expertise to further develop its online shopping experience. The implementation of advanced AI technologies not only enhances its digital presence but also increases customer satisfaction and improves operational processes. By leveraging intelligent data analytics, Shoeby can better tailor its product assortment to customer needs, while automated workflows streamline internal operations. Additionally, AI enhances personalized customer communication and seamlessly supports Shoeby’s omnichannel strategy.
How AI Enhances the Online Shopping Experience
The introduction of AI-powered commerce technology is revolutionizing the online shopping experience for Shoeby customers. With Conversational Commerce, customers interact in real-time with intelligent AI assistants via chat or voice, receiving personalized product recommendations—just like an experienced in-store consultant. This enables faster navigation through the assortment and targeted product suggestions.
Moreover, AI-driven checkout optimization reduces cart abandonment rates by guiding customers through the purchasing process with smart notifications and streamlined steps. Individual product recommendations are based on a comprehensive analysis of customer preferences and past purchases, ensuring that each shopper receives tailored suggestions. Seamless process integration further enhances user-friendliness and provides a smooth shopping experience.
For Shoeby, this means a significant increase in revenue, as personalized shopping experiences directly boost sales. At the same time, the interactive and customized shopping experience strengthens customer loyalty and fosters long-term brand engagement. Additionally, automated processes reduce manual tasks, freeing up valuable resources for strategic initiatives and allowing the company to focus on its core competencies.
About Shoeby
Shoeby is a leading fashion retailer in the Netherlands, with over 230 stores and a growing online presence. The company focuses on innovation and exceptional customer experiences to continuously evolve within the fashion industry.
About SPH AG
Based in Sindelfingen, SPH AG specializes in IT consulting, ERP solutions, and digital transformation for the fashion and retail industry. With 50 years of experience, SPH helps companies optimize business processes, make data-driven decisions, and stay competitive through state-of-the-art technologies, integrating innovative solutions into existing ERP systems and IT infrastructures.
About Rezolve AI
Rezolve AI provides AI-driven solutions to enhance customer interactions and efficiency in digital commerce. Its BRAiN Commerce technology helps businesses automate processes and optimize the shopping experience.
Contact
Shoeby demonstrates how AI and a modern ERP can make the shopping experience smarter and more efficient – but what does that mean for your business?
Whether it’s personalized product recommendations, optimized processes, or conversational commerce – SPH turns AI into real-world solutions and ensures that technology creates true value.
Let’s talk about how you can harness the potential of ERP and AI for your success!
Get in touch now and learn more!
